POSITION: Associate

- Inbound Voice - 124 Vacancies
- Outbound Voice - 50 Vacancies
- Semi-Voice - 0 Vacancies
- Technical Voice - 184 Vacancies
- Technical Non-Voice - 15 Vacancies

Location: Bangalore and Mumbai

Position Overview:
- If you have a flair for customer service and technology
then we've got the job for you.

Company Profile:
- Zauca Consulting Services started in the year 2007,
serving ITES clients. It is an Efficient, Reliable Human
Resources Consulting firm, involved in providing innovative
human resource management services to ITES.

Client:
- Aditya Birla Minacs (Transworks)

Industry Type:
- BPO/ITES /CRM/Transcription

Functional Area:
- ITES/BPO/KPO, Customer Service, Ops.

Job Description:
- You will be responsible for providing Customer
support/Technical Support and building customer relations
through Inbound/Outbound calls. Customer queries &
objections will be a major part of job profile.


Desired Candidate Profile:
- Committed, Ambitious and Friendly graduates/Under
graduates.
- Have exceptional spoken and written communication
skills in English.
- Basic & strong working knowledge of computers and a
keen interest in the Internet.
- Have typing skills of 20 words per minute (gross speed)
with 80% accuracy (Non - Voice).
- Be quick to learn, and have a passion for exceeding
customer expectations.

Essential Qualifications:
Education/Knowledge:

- UG - Any Graduate - Any Specialization.
- Graduation Not Required.
- B.A - Any Specialization; B.B.A - Management; B.Com -
Commerce; B.Sc - Any Specialization; B.Tech/B.E. - Any
Specialization; BCA - Computers; BHM - Hotel Management.
- Diploma - Any Specialization.
- PG - Post Graduation (Not Required) - OR -
- Minimum 12 years of formal education with three years
of education with English as the medium of communication.

Experience:
- Freshers
- Call center, customer service, and/or technical support
experience preferred.
- For candidates without experience, the requirements
listed under 'Education/Knowledge' to be considered.

Contact Details:
- Company Name: ZAUCA CONSULTING SERVICES
- Website: https://www.zauca.blogspot.com
- Executive Name: Kumar
- Telephone: +919880432204
- Email Address: zaucaconsultancy@gmail.com

Note: For immediate response, feel free to call: (Kumar:
+919880432204) and do forward the updated resume to
email id: zaucaconsultancy@gmail.com

Regards,
Kumar
Zauca Consultancy Services